Welcome to the Car Talk Second Opinion website, www.cartalksecondopinion.com (the "Website"). Your use of the Website is subject to the following Terms of Use. By accessing and using the Website you agree to and accept these Terms of Use.

Ownership of Content

This Website and all of its content, including, without limitation, all text, graphics, images, illustrations, icons, photographs, audio and video clips and written and other materials (collectively, "Content"), is protected by copyrights, trademarks, trade dress and/or other intellectual property rights owned, controlled or licensed by [Second Opinion entity name] or its affiliated companies (collectively "Second Opinion"). All trademarks within the Content, including logos and service marks, are either registered and unregistered trademarks of Second Opinion or others. Your use of any Content without the written permission of Second Opinion or other Content owner, except as provided in these Terms of Use, is strictly prohibited.

Your Use of this Website

The Website and its Contents are intended solely for personal, noncommercial (other than for the purchase of products and merchandise from the Website) use. You may download, print or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. Except as noted above, you may not reproduce, publish, distribute, transmit, display, modify, reverse engineer, decompile or disassemble, create derivative works from, transfer, sell or otherwise use any Content without first obtaining written permission from Second Opinion.

Communications and Comments

All comments, feedback, ideas, suggestions, submissions or other communications (collectively, "Comments") that you submit to us through the Website shall become the exclusive property of Second Opinion. The submission of any Comments shall constitute an assignment to the Company of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Therefore, we will be entitled to use, reproduce, modify, publish, translate, create derivative works from, display and distribute such Comments for any purpose whatsoever.

You agree not to submit any Comments to the Website that would violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights. You further agree that no Comments submitted by you to our Website will contain libelous, otherwise unlawful, abusive or obscene material. You will be solely responsible for the content of any Comments you submit at the Website.

Registration; User Names and Passwords

You will be required to register with Second Opinion in order to take advantage of Second Opinion's car repair cost estimation services and/or to access certain areas of the Website. You are responsible for maintaining the confidentiality of any username and password you use to access the Website. You agree to immediately notify Second Opinion of any unauthorized use of your password or user name or any other breach of security related to your account, and to ensure that you log off from your account on the Website at the end of each session. We are not liable for any loss or damage arising from your failure to comply with any of these obligations.

Privacy

Any personally identifiable information (such as your name, address, telephone number or e-mail address) that you transmit to our Website will be used by Second Opinion in accordance with our Privacy Policy. Any other communication or material you send to the Website, including any Comments, will be treated as non-confidential and non-proprietary. By accessing and using the Website you agree to and accept the terms of the Privacy Policy, which can be found here.

General Disclaimer

The Website and all contents are subject to change and are provided "as is" without warranties of any kind, either express or implied, including without limitation, implied warranties of merchantability, fitness for a particular purpose, or noninfrigement. You acknowledge, by your use of the Website, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of the Website, and that neither Second Opinion nor any of its affiliates shall be liable for any damages of any kind related to your use of the Website. This Website if for information purposes only and is not intended to be a substitute for the advice provided by an automotive professional that has examined your vehicle in person. Neither the Second Opinion nor any of its affiliates will be liable for any damages arising from your actions or omissions that are based upon information you obtain via the Website.

Inaccuracy Disclaimer

While we will strive to keep the Content on this site current, we do not guarantee it will always be accurate, complete or up-to-date. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Termination

Second Opinion, in its sole discretion, may terminate your access to or use of the Website, without notice at any time and for any reason, including without limitation if Second Opinion believes that you have violated these Terms of Use. Upon any such termination, Second Opinion may immediately deactivate your account and password, and all related information and prohibit any further access to such information.

Changes or Modifications to the Terms of Use and the Website

We may, at any time and from time to time, change these Terms of Use by updating this posting. Please frequently revisit this page to stay aware of any changes. Your use of the Website following any such change constitutes your agreement to follow and be bound by the terms as changed. We also reserve the right, at any time and from time to time without notice, to change, move, add to or delete portions of the Website. You agree that neither Second Opinion nor its affiliates shall be liable to you or to any third party for any changes of the Website, in whole or in part, or of any service or product offered through the Website.

Applicable Law

These Terms of Use are governed by the laws of the State of Rhode Island, without regard to its choice of law provisions. The federal and state courts located in Providence, Rhode Island will have exclusive jurisdiction over any disputes arising from or relating to these Terms of Use and your use of the Website.

The website www.cartalksecondopinion.com ("the Website") is provided by Car Talk Second Opinion ("Second Opinion"). Throughout this Privacy Policy, the words "we," "us," and "our" refer to Second Opinion and its affiliates collectively. By using this Website you consent to the use of your Personal Data (defined below) as described in this Privacy Policy ("Policy").

Collection and Use of Personal Data

Your privacy is important to Second Opinion. We at times collect, retain and utilize Personal Data about you to operate our business and to make our products, services and other opportunities relating to the automotive industry. The term "Personal Data" means personally identifiable information that Second Opinion obtains about you, including your name, telephone number, physical address and email address. We recognize and respect your privacy concerns about this information. We obtain Personal Data in a variety of ways (for example, directly from you in applications, from your transactions or experiences with Second Opinion, or its affiliates, and from other third parties). Also, when you visit the Website, we collect information that does not identify you to measure the use of the Website and to improve the content of the Website, as described below.

Log Files

As is true of most websites, Second Opinion may gather certain information automatically and store it in log files. This information, which does not identify you, includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may use this information to track user habits and improve the functionality of the Website as a result of our observations.

Second Opinion uses a third-party tracking service provided by [e.g., DoubleClick] that uses cookies to track non-personally identifiable information about visitors to the Website in the aggregate so that Second Opinion can learn which advertisements bring Internet users to its Website, analyze trends, administer the site, track users' movements around the site, and gather demographic information about its user base as a whole. Cookies are small data files that a website can place on a user's computer to allow the website to store and retrieve data about that particular user so that the web site can provide or perform a variety of tasks and functions. Second Opinion does not link the information it stores in cookies to any of your Personal Data.

Disclosure of Information

Except as indicated within this Privacy Policy, we will not sell, rent or otherwise share or transfer your Personal Data with third parties. We may use your Personal Data to send email communications to you about products and services that we think might be of interest to you, including email communications sent on behalf of our advertisers and other partners. We may share or transfer your Personal Data as directed to do so by you. We may transfer Personal Data to third party vendors who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party vendor may have access to your Personal Data in order to support our information technology or help compile and manage the data. All Second Opinion vendors operate under federal and state laws regarding consumer privacy.

We also disclose Personal Data about you as permitted by law (for example, we may disclose your information as necessary to comply with an authorized civil, criminal or regulatory investigation).

We may, in our sole discretion, share or transfer your Personal Data where permitted or required by law, to comply with legal process, to protect the security or integrity of its databases or the Website, to protect our business or reputation, to take precautions against legal liability, in the event of a business transition (see below), to protect and defend our rights or property, for required institutional risk control, or for resolving disputes, inquiries or complaints with respect to your use of the Website.

Maintenance of Accurate Information

We have established procedures to correct inaccurate information in a timely manner. If you have any reason to believe that Personal Data about you that is stored and maintained by us is incorrect, please contact us by email at:CarHelp@cartalksecondopinion.com.

Protection of Information

We strive to maintain the reliability, accuracy, completeness and currency of your Personal Data in our databases and to protect the privacy and security of our databases and the data we collect. Any Personal Data that you provide to us will be stored on our computer network servers. We maintain reasonable physical, electronic and procedural safeguards to protect the confidentiality of your Personal Data. The security measures in place on the Website and computer systems aim to protect the loss, misuse or alteration of the information you provide to us. If you have any questions or concerns regarding the security of your information, please email us at CarHelp@cartalksecondopinion.com.

Business Transitions

In the event Second Opinion goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Data might be among the assets transferred. You will be notified via this Website of any such change in ownership or control of your Personal Data.

Changes in Second Opinion Privacy Statements

If we decide to change this Policy, we will post the changes at this Website and at other places we deem appropriate. We reserve the right to modify this Policy at any time, so please review it frequently.

Effective Date

This Policy is effective as of March 8, 2010.

Contact Us

If you have any questions or suggestions regarding this Policy, please contact Second Opinion at: Car Talk Second Opinion, 308 Market Street, Warren, RI 02885, or by e-mail: CarHelp@cartalksecondopinion.com.